If for any reason you are not satisfied with your purchase, please return your product(s) within 30 days of ship date.
If the item is returned in the original packaging, we will exchange it or provide a refund based on your original method
of payment. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation
and registration that was included with the product. Returns that do not meet these conditions will be subject to a restocking fee.
Follow these simple steps for a prompt refund:
- Securely package item(s) in their original packaging with any unused warranty cards, instruction booklets, cleaning cloths and case where applicable.
- Include the packing list in the box.
- Once your return is received and verified, we will credit your original purchase credit card for the price of the item(s) usually within 15 business days of receipt.
Returns must be sent prepaid by a track-able carrier such as FedEx, UPS or the United States Post Office. Please ship to:
265 Spagnoli Road
Melville, NY 11747
ATTN: 3D RETURNS
Missing Item or Damaged Product Fee
Additional fees will be charged for any product missing the original box, packaging material, contents, accessories, and/or manuals (i.e. any product not in “sellable” condition).